Instacart encourages customers to contact its customer service department on the website if there's an issue. f g+ contact reviews works biography g+ contact reviews works biography skladište gallery. Returns. 6 months ago. 6 months ago. Instacart’s Customer Happiness team reviews all feedback and will contact you for follow up, if necessary. Report Save. Let Instacart know in the app that you received one wrong item and one damaged item and they will credit your account. Customers don't return items to the store. I've been happy with GG and DD in the past but the mark up on the prices is quite high. Instacart will do what they can to make any issues right, often offering a credit, refund or redelivery, depending on the circumstances. Durham woman struggles to get refund after Instacart grocery delivery vanishes During the COVID-19 pandemic , many are heading online and ordering their groceries for home delivery. After a month and 3 submissions of the notecard, I wrote it off. However, if it's best to pay those prices for the customer service aspect then I … Instacart costs half of the other grocery delivery services I've looked into (Garden Grocer and Dizzy Dolphin). level 1. Instacart is an online grocery delivery company where after you pick out the items online that you want, an Instacart worker shops that order and then delivers it to your door. The company is also working to … Contact Instacart. ” _builder_version=”3.15″ text_orientation=”center” header_text_align=”center”] Tell us what went wrong with a previous order and request a refund or redelivery. Report Save. You don't. Yes, I copied and pasted the info to the NC that was given to me ("Redelivery/Refund request") 2 hours ago, LittleMe Jewell said: I had a similar issue months back - might even be the same store, as the process sounds identical. You can also email help@instacart.com to report ordering issues or call Instacart at 888-246-7822. Refunds are processed immediately, but it may take up to 2 weeks to see the funds in your account, depending on your bank. Account credits can be used immediately after we issue them. 1. share. Online Personal Safety Training Changing the way You think about Your safety You can return back to this page and select Renew membership at any time to become an Instacart Express member again. [/et_pb_text][et_pb_text admin_label=” Tell us what went wrong with a previous order and request a refund or redelivery. 4. share. You have the option of taking the item back to the store with your digital Instacart receipt. level 1. hari ivančić.